Returns and Refunds Policy
At Print7s, we are committed to providing you with a satisfying shopping experience. If you are not entirely pleased with your purchase, we offer a comprehensive Returns and Refunds Policy to address your concerns.
30-Day Return Period: We provide a 30-day window for you to request a return from the date you receive your order. During this time, you can decide to return the item(s) for a refund or exchange.
Eligibility Criteria: To be eligible for a return, the item(s) must be in their original condition, unused, and in the same packaging as you received them. Please keep in mind that certain products, such as personalized items or perishable goods, may not be eligible for return due to their nature.
Return Process: To initiate a return, please follow these steps:
- Contact our customer support team at [email protected]
- Carefully pack the item(s) you wish to return, including the RA number on the package.
- Ship the package to the address provided by our customer support team.
Return Shipping Costs: The shipping costs for returning an item are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product. In such cases, we will provide you with a prepaid shipping label.
Refund Process: Once we receive your returned item(s) and inspect them, we will process your refund. The refund will be issued using the same payment method you used for the original purchase. Please allow up to 14 business days for the refund to appear in your account, depending on your payment provider.
Exchanges: If you wish to exchange an item for a different size, color, or style, please indicate your preference during the return process. We will do our best to accommodate your request, subject to availability.
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will provide guidance on how to return the item and will offer a replacement or refund, including return shipping costs.
Non-Refundable Items: Certain items, such as gift cards, downloadable software, or clearance items, are non-refundable.
Contact Us: If you have any questions or concerns about our Returns and Refunds Policy, please reach out to our customer support team at [email protected] We are here to assist you and ensure your satisfaction.
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Print7s
Email: [email protected]
Phone: +1 315-489-4257